The Learning and Development Manager is responsible for improving the productivity of the organization's employees. This position assesses company-wide developmental needs to drive training initiatives and identifies and arranges suitable training solutions for employees. This position actively searches, creatively designs and implements effective methods to educate, enhance performance and recognize performance.


  • Conducts annual learning and development needs assessment.
  • Develops learning and development programs and objectives.
  • Source a Learning Management System (LMS) that will house the training program.
  • Work with HR to administer spending against the departmental budget.
  • Obtains and /or develops effective training materials utilizing a variety of media.
  • Trains and coaches managers, supervisors and others involved in employee development efforts.
  • Plans, organizes, facilitates and orders supplies for employee development and training events.
  • Develops and maintains organizational communications such as intranet bulletin boards and newsletters to ensure employees have knowledge of learning and development events and resources.
  • Conducts follow-up studies of all completed training to evaluate and measure results.
  • Modifies programs as needed.
  • Exemplifies the desired culture and philosophies of the organization.
  • Works effectively as a team member with other members of management and the HR department.
  • Litmos experience preferred but not required

Director of Human Resources

  • Excellent communication skills
  • Strategic Thinking
  • Strong Leadership skills
  • Excellent Decision-Making capabilities based on analytical skills and critical thought processes

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.   Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor's degree in relevant field.
  • Five years of experience designing and implementing employee development programs.
  • SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential preferred.

Language Skills:

Ability to read, analyze, and interpret the most complex documents.  Ability to respond effectively to the most sensitive inquiries or complaints.  Ability to write speeches and articles using original or innovative techniques and style.  Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors

Mathematical Skills:

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.  Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations

Reasoning Ability:

Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, musical notes, etc.,) in its most difficult phases.  Ability to deal with a variety of abstract and concrete variables.

Computer Skills:

  • Microsoft Office including Excel, Word, and PowerPoint
  • Viewpoint experience helpful

Certificates, Licenses and Registrations:

  • Must have valid driver’s license
  • SHRM-CP preferred. 

Physical Demands:

Occasionally must stand, walk, sit, reach with hands and arms, and climb and balance.  Must be able to talk, hear, taste and smell and use hands to finger, handle and feel.  Seldom may have to stoop, crouch or crawl.  May need to occasionally lift up to 15 lbs. The following are the vision requirements for the job: physical, close, distance, color, peripheral, depth perception and ability to adjust focus.

Work Environment:

The noise level in the work environment is usually quiet.