Our Core Values: Safety
April 28, 2017, 8:00 am
We operate by a core set of nine values. This month, we focus on safety.
Safety is our most important core value as our people are our most important assets. Without them, our business would not run. It is vital that our people remain healthy and safe, returning home in the evenings in the same condition they arrived to work in the mornings. The same goes for our clients and subcontractors.
How do we keep safety at the forefront of our team’s minds? Here are just a few ways:
It Starts at the Top
Our commitment to safety begins with active senior management involvement, beginning with the chief executive officer/president (who chairs our safety and health committee) and continues throughout all levels of our organization.
It’s a Part of Operations
Our preconstruction department analyzes potential hazards associated with a project and determines whether or not to pursue if a project cannot meet certain risk standards. Safety continues into the bid process. Subcontractor selection criteria includes an evaluation of their safety statistics and OSHA history. Once our team mobilizes on site, a site-specific safety plan is developed and any worker that enters the site must go through a formal orientation before beginning work.
Daily Pre-Task Safety Planning Meetings
Every morning before work begins on a project site, we hold a Toolbox Talk. The agenda reviews the day’s goals… What needs to get done? What is the plan? What are the hazards associated with performing the work? How will we eliminate or control the hazard?
Corporate Safety Audits
Shook maintains a team of safety professionals within our safety and risk management department. These team members provide regular, unscheduled safety audits on every Shook project, every month. Survey results are distributed to both project and company leadership. In addition to providing inspections, our safety professionals are a proactive resource to help our project teams plan how to safely go about their work.
Communication is Key
A key element to our program’s success is communication. Safety audits, incident reports and any OSHA activity is communicated within 24 hours to: CEO/president, executive vice president, market channel leader, project manager and project superintendent. On a weekly basis, all employees receive information regarding safety audit findings from the previous week, OSHA activity, work-related incidents and a summary of the current OSHA recordable incidents. When warranted, we will cease work and hold a “safety-stand-down-meeting” to address major issues.
We always will stand by our safety motto: “Safely, the only way to work!” Our award-winning safety program simply validates that.
Our Core Values: Quality
March 27, 2017, 12:32 pm
We operate by a core set of nine values. This month, we focus on quality.
Quality equals building excellence. Our goal is to ensure our clients are receiving the construction project they expect for the dollars they are investing. Why do we do this? First, it is the right thing to do. Second, we cannot be a successful company by offering sub-par quality. We are proud of our “reputation built on performance”—and performance begins with quality.
It is important to us to establish the standard and measure quality from the beginning of a project rather than simply evaluating quality at the end of a project. What processes do we have in place to ensure that every project is a quality one? Here are just a few:
We create a detailed model that shows the work in place, which helps trade contractors visualize their scope of work. We also use the model to coordinate building elements and to plan the project’s sequencing and durations.
Mock-Ups and First-in-Place Inspections
Particularly for projects that contain repetitive spaces (such as hospital patient rooms), we use a first-in-place inspection process. This involves the inspection of the first piece of work put in place to verify quality. This install then becomes the quality standard for the balance of the project. This process can include mock-ups of a specific area, which our team reviews for quality (and our owners review for aesthetics and functionality).
Weekly Progress Meetings
We hold weekly job coordination meetings with subcontractors, trades and material suppliers during which we review schedule, coordination of work, quality of work and safety/security requirements.
Quality Control Checklist
Each of our field personnel carry a pocket-sized quality control checklist, which breaks down standards of work by division. This provides us a portable tool to review the quality of work with each of our subcontractors.
Ongoing Punch Lists
We do not believe in waiting until the end of the project to develop a punch list. We create an ongoing punch list at the beginning of a project so that our subcontractors can correct deficiencies in a timely manner. We review this punch list at our weekly progress meetings. We also encourage our owners and design partners to participate in developing the punch list items. This helps our subcontractors understand the expectations early on in the project and facilitates prompt close-out of the job.